- Cisco Anyconnect Secure Mobility Client
- Cisco Anyconnect Service Mobility Client
- Cisco Anyconnect Secure Download
- Cisco Anyconnect Mobility Client Install
- Cisco Anyconnect Secure Client Download
How to Install the Cisco AnyConnect Secure Mobility Client
- During re-installation of Cisco AnyConnect Secure Mobility Client I have the error: 'The VPN client agent was unable to create the interprocess communication depot.' Can I fix this error? What should be done?
- For Windows 7. Check that windows firewall service is up and running. If not then start it. If service not exists then you most likely caught a virus which updated/removed some regedit entries on your PC. Check if HKEYLOCALMACHINE SYSTEM CurrentControlSet services BFE and HKEYLOCALMACHINE SYSTEM CurrentControlSet Services MpsSvc exists.
- Action VACon64ndis6Install, location: C: Program Files (x86) Cisco Cisco AnyConnect Secure Mobility Client VACon64.exe, command: -install 'C: Program Files (x86) Cisco Cisco AnyConnect Secure Mobility Client vpnva-6.
Using the Cisco AnyConnect Secure Mobility Client VPN
- To connect to your VPN, renter your VPN address as per the image below. Afterwards click ‘Connect’.
- Enter your username and password.
- To stop the VPN connection, double click the ASA VPN client icon and select Disconnect.
Basic Troubleshooting on Cisco AnyConnect Secure Mobility Client Errors
1. Problem: Network Access Manager fails to recognise your wired adapter.
2. Problem: When AnyConnect attempts to establish a connection, it authenticates successfully and builds the Secure Socket Layer (SSL)session, but then the AnyConnect client crashes in the vpndownloader if using Label-Switched Path (LSP) or NOD32 Antivirus.
3. Problem: When using McAfee Firewall 5, a User Datagram Protocol (UDP)Datagram Transport Layer Security (DTLS) connection cannot be established.
4. Problem: The connection fails due to lack of credentials.
Cisco Anyconnect Secure Mobility Client
5. Problem: The AnyConnect client fails to download and produces the following error message:
6. Problem: If you are using Bonjour Printing Services, the AnyConnect event logs indicate a failure to identify the IP forwarding table.
7. Problem: If a Label-Switched Path (LSP) module is present on the client, a Winsock catalogue conflict may occur.
8. Problem: You receive an “Unable to Proceed, Cannot Connect to the VPN Service” message. The VPN service for AnyConnect is not running.
9. Problem: When Kaspersky 6.0.3 is installed (even if disabled), AnyConnect connections to the ASA fail right after CSTP state = CONNECTED. The following message appears:
KB ID 0000985
Problem
Error 1722 is a pretty ‘generic’ windows installer package error. When attempting to install the AnyConnect client software this happened;
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon_Install, location: C:Program FilesCiscoCisco AnyConnect Secure Mobility ClientVACon.exe, command: -install “C:Program FilesCiscoCisco AnyConnect Secure Mobility Clientvpnva.inf” VPNVA
On closer inspection of the log file at C:Windowsinfsetupapi.dev.log yielded the following;
Class installer: failed(0xe000020b)!